Kings Cross, London (N1C)
£13.85 per hour
Full-Time | Monday to Friday | 08:00 – 17:00

About the Role

We are looking for a proactive and customer-focused Experience Specialist to join a busy corporate office environment based in Kings Cross (N1C), London.

This is a front-facing role where you’ll help create an exceptional workplace experience for employees, visitors, and guests. You will be the go-to person for workplace support, ensuring the office runs smoothly while delivering outstanding customer service.

Key Responsibilities

• Deliver exceptional customer service to employees, visitors, and guests
• Welcome visitors and manage reception services
• Coordinate meeting rooms, bookings, and workplace logistics
• Manage shared inboxes and respond to workplace enquiries
• Support office facilities and day-to-day workplace operations
• Conduct regular workplace inspections and maintain high workplace standards
• Manage stationery orders and office supplies
• Support catering and workplace events when required
• Liaise with internal teams and external service providers
• Ensure health and safety procedures are followed and maintained
• Assist with reporting and general administration
• Provide local area information and support to employees and visitors

What We’re Looking For

• Minimum 2 years’ experience within a customer service, reception, hospitality, workplace experience, or facilities environment
• Excellent communication and interpersonal skills
• Strong organisational and problem-solving abilities
• Passion for delivering outstanding customer experiences
• Confident using Microsoft Office and workplace systems
• Professional, approachable, and adaptable
• Ability to manage multiple priorities in a fast-paced environment
• Knowledge of health and safety practices is desirable

What’s on Offer

• Competitive pay rate of £13.85 per hour
• Monday to Friday working pattern
• No weekends
• Professional and supportive working environment
• Opportunities for career development and progression
• Modern office location in the heart of Kings Cross, London

If you’re passionate about customer service and creating exceptional workplace experiences, we’d love to hear from you.

Apply today as limited opportunities are available.