Recruitment On-Site Operations Coordinator

Position:

Contract

Hours:

Full-time

Salary:

£27k - 28k per year + quarterly bonuses

City:

Coventry

Job ID:

DHLCO2304

Sector:

Training

Job Description

Established in 2001, Winner Recruitment has grown to become one of the UK’s leading specialist recruitment companies for both temporary and permanent staffing solutions.

Winner Recruitment has been recognised by the London Stock Exchange Group for as one of the most inspiring and fastest growing companies within the UK – 2017, 2018 and 2019. This award is testament to the quality Winner Recruitment delivers to its clients.

Recruitment On-Site Operations Coordinator

 Location: Rugby & Coventry (Multi-site role)
 Travel: Required between sites
 Shift Pattern: Any 5 days out of 7 , 14:00 to 22:00 or 13:00 to 21:00

About the Role

We’re looking for a driven and hands-on Recruitment On-Site Operations Coordinator to support the delivery of high-volume recruitment and workforce operations across two key client sites in Rugby and Coventry.

This is a fast-paced, multi-site role where you’ll take ownership of on-site recruitment, workforce coordination, and operational delivery, ensuring we consistently meet client demand and service expectations.

If you enjoy being on the ground, solving problems in real-time, and making an impact in a high-volume environment — this role is for you.

Key Responsibilities

Operations & Client Delivery

  • Coordinate daily operations across both sites, ensuring smooth and efficient workforce delivery
  • Act as a key point of contact for clients and attend meetings where required
  • Travel between sites to maintain strong on-site presence and operational control
  • Manage shift bookings, allocations, and fulfilment to meet client demand

Recruitment & Workforce Management

  • Conduct on-site recruitment including interviewing, hiring, and inductions
  • Build and maintain strong talent pools for high-volume roles
  • Develop rolling 4–6 week workforce forecasts based on demand trends
  • Work closely with recruitment teams to ensure a steady pipeline of candidates

Attendance, Performance & Engagement

  • Monitor attendance, performance, and conduct of the workforce
  • Manage absence cover and short-notice staffing challenges
  • Analyse no-shows and attrition trends, implementing solutions to improve retention

Systems, Data & Efficiency

  • Use ATS, CRM, and workforce systems to manage bookings and workforce data
  • Ensure accurate timesheet submission and payroll readiness
  • Maintain data accuracy across all systems
  • Embrace automation and AI tools to improve efficiency and reduce manual processes
  • Analyse data to improve fulfilment rates and operational performance

Compliance & Governance

  • Ensure full compliance with Right to Work, AWR, and Working Time Regulations
  • Maintain audit-ready documentation at all times
  • Support internal and external compliance audits
  • Escalate any compliance or operational risks promptly

What We’re Looking For

  • Previous experience in recruitment, onsite coordination, or workforce planning
  • Strong organisational and problem-solving skills
  • Ability to work in a fast-paced, high-volume environment
  • Confident communicator with strong client-facing skills
  • Comfortable working across multiple sites and managing competing priorities
  • Experience using recruitment or workforce systems (ATS/CRM)
  • Proactive mindset with a focus on continuous improvement

Performance & KPIs

Success in this role will be measured through:

  • Achievement of fulfilment targets across both sites
  • High levels of client satisfaction and SLA delivery
  • Reduction in last-minute unfilled shifts
  • Accuracy in bookings, timesheets, and system data
  • Full compliance with Right to Work and audit standards
  • Effective use of automation and system tools to improve efficiency

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