Operations Director

Position:

Permanent

Hours:

Full-time

Salary:

£80k - 85k per year + Car allowance

City:

Birmingham

Job ID:

LRFireOPS

Sector:

Facilities Management

Job Description

Established in 2001, Winner Recruitment has grown to become one of the UK’s leading specialist recruitment companies for both temporary and permanent staffing solutions.

Winner Recruitment has been recognised by the London Stock Exchange Group for as one of the most inspiring and fastest growing companies within the UK – 2017, 2018 and 2019. This award is testament to the quality Winner Recruitment delivers to its clients.

Operations Director – Passive Fire (Nationwide)
North England (Ideally Sheffield-based) with Nationwide Coverage
£80,000 – £85,000 + Car Allowance

An established Facilities Management organisation is seeking an experienced Operations Director – Passive Fire to lead and develop their nationwide passive fire division. This is a senior leadership role offering the opportunity to shape strategy, drive operational excellence, and oversee large-scale compliance-focused projects across the UK.

Working in partnership with a leading agency, this position is ideally suited to a driven and commercially aware professional with a strong background in passive fire protection and team leadership.

Key Responsibilities:

  • Set and deliver the overall operational strategy for the passive fire division, aligning with wider business objectives and growth plans
  • Lead the end-to-end delivery of passive fire projects nationwide, ensuring all works are completed on time, within budget, and to the highest quality standards
  • Ensure full compliance with current fire safety legislation, third-party accreditation requirements, and industry best practices (e.g. FIRAS, BM TRADA)
  • Oversee audit processes, quality assurance programmes, and site inspections to maintain consistent standards across all regions
  • Build, lead, and develop a high-performing national team, including Contracts Managers, Supervisors, and site-based operatives
  • Implement training and development plans to upskill teams and maintain competency in line with regulatory requirements
  • Act as the senior point of contact for key clients, developing long-term relationships and ensuring high levels of customer satisfaction and retention
  • Work closely with commercial teams on tender submissions, pricing strategies, and contract negotiations to secure new business
  • Monitor financial performance across projects, managing budgets, forecasting, and ensuring profitability targets are met or exceeded
  • Identify operational risks and implement mitigation strategies to protect the business and ensure continuity of service
  • Drive continuous improvement initiatives, introducing efficiencies in processes, systems, and resource planning
  • Collaborate with other business units within the FM organisation to ensure integrated service delivery across contracts
  • Provide regular reporting to senior leadership on operational performance, KPIs, compliance metrics, and growth opportunit

Requirements:

  • Extensive experience (typically 8–10+ years) within passive fire protection, with a strong track record in senior operational or director-level roles
  • In-depth technical knowledge of passive fire measures including fire stopping, compartmentation, fire doors, and fire protection systems
  • Strong understanding of UK fire safety legislation and guidance, including the Regulatory Reform (Fire Safety) Order and relevant British Standards
  • Proven experience managing large-scale, multi-site contracts across a national footprint within the FM, construction, or specialist fire protection sectors
  • Demonstrable leadership experience managing and developing large teams, including senior managers, with the ability to build high-performing, accountable cultures
  • Experience working with third-party accreditation schemes such as FIRAS, BM TRADA, or equivalent, with a clear understanding of audit and compliance processes
  • Commercially astute with experience in P&L responsibility, budget management, cost control, and driving profitability across business units
  • Strong experience in client relationship management, particularly with Tier 1 contractors, public sector frameworks, housing associations, or blue-chip clients
  • Proven ability to contribute to and win new business, including involvement in tendering, bid writing, and strategic growth initiatives
  • Excellent knowledge of health & safety legislation and a commitment to maintaining the highest standards of HSEQ across all operations
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and implement effective solutions
  • Excellent communication and stakeholder management skills, with the confidence to engage at board level as well as across operational teams
  • Full UK driving licence and willingness to travel nationwide as required

What’s on Offer:

  • Competitive salary of £80,000 – £85,000
  • Car allowance
  • Opportunity to lead a growing national division
  • Career progression within a forward-thinking organisation

This is a fantastic opportunity for an ambitious professional looking to make a significant impact within a reputable and expanding FM business.

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