Job Title

Warehouse Operations Manager

  • Position:
  • Salary: £55000 p/a. Benefits include 34 days holiday including bank holidays, company car or 4k car allowance,  free car parking, life assurance and pension
  • Location:
  • Job ID: 03259
  • Applications: 0
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Job Description

Winner Recruitment are currently recruiting for an Operations Manager in the Rugby area. Your role will be to support the General Manager by taking full responsibility whilst on shift for the Manual, Automation (Inbound/ Outbound) and International & Returns Functions in the Hub.

You will be working for one of the UKs largest logistics and distribution companies, they have been trading for over 40 years and support some of the largest and fastest paced e-commerce and international retailers, offering cost effective, efficient and next day service to their customers.

Working alongside the other Operations Managers, you will follow all recognised hub systems and processes, manage and lead staff, maintain and develop external customer relationships and deliver a professional service to clients.

You will be accountable for:

  • Ensuring the appropriate level of resource is assigned to each function to cover all shifts across the working week.
  • Responsible and accountable for the performance of the Inbound, Outbound, Manual and International & Returns Process Managers whilst on shift.
  • Responsible for overall shift performance, compliance, client service levels, health and safety, employee engagement.
  • Planning for every department of shift; resource, KPI targets and management cover.
  • Accountable for sending detailed shift reports, root causing failed KPI’s supported evidence and an action plan to improve.
  • Must have strong analytical skills, be data driven and use data to influence, challenge and drive performance and compliance.
  • Accountable for shift costs and able to demonstrate strong cost leadership.
  • Accountable for sending detailed shift reports, root causing failed KPI’s supported evidence and an action plan to improve.
  • Carrying out regular individual 121’s, performance reviews and team meetings with team.
  • Responsible for all H&S and quality audits including risk assessments and safe systems of work in your areas.
  • Using Operational insight to support the ongoing development of SOP’s, SLA’s, KPI’s and objectives and manage own team against these through best practise and day to day appraisal.
  • Develop a peak plan for your area of responsibility in line with forecasted volumes and or changes in automation to meet financial and resourcing needs.
  • Promoting and driving consistency to ensure the delivery of excellent operational standards.
  • Lead by example in creating a high-performance people orientated culture within the function that thinks inside the box.
  • Standing in for Assistant Hub GM when required.

The ideal Operations Manager will have:

  • Good Maths and English skills written and verbal
  • PC Literate
  • Full current driving licence
  • Extensive knowledge and experience of operational processes and practices, particularly hub operations
  •  Proven ability to build business knowledge and translate into working practices and procedures
  •  Must be able to work on own initiative in a pressurised environment
  • Be able to use internal systems
  • Strong analytical skills
  • Experience of leading a high performing team
  • Motivational Leader
  • Influencing through data

Salary for this role is £55,000

Benefits include 34 days holiday including bank holidays, company car or 4k car allowance,  free car parking, life assurance and pension

Warwickshire, Rugby
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