Admin Team Leader

Position: Admin Team Leader

Salary / Rate: £22k - £24k per annum

Location: Tamworth, Staffordshire

Type: Full-time

Start Date: ASAP

 

 

 

Job Description:

 

Winner Recruitment are currently recruiting for an Administration Team Leader to join a global transport and logistics company based at their Tamworth site. You will be a pivotal part of the administration team and be responsible for 1 member of admin staff.

 

The duties of the Administration Team Leader will include:

• Driving a customer service administration team

• Working directly with clients to achieve delivery targets on orders and customer requirements

• Day to day running of the contract in a customer service capacity

• Ensure that the customers operational requirements are met at order level to ensure deliveries are on time

• Delivering first line support for customers to ensure that all issues are proactively handled to reduce fails

• Supporting colleagues by providing an enhanced service to customers whilst maintaining best practices

• Drive service improvement by promoting, supporting and implementing

• Undertaking staff appraisals, 121s and objectives

 

The ideal Administration Team Leader will have:

• Experience within a similar role

• Knowledge of Red Prairie, AS400 or Cargo would be an advantage but not essential

• Excellent customer service experience

• Excellent communication skills

 

Salary for this role is circa £22,000

 

Hours of work are Monday – Friday 9:00am – 5:00pm

 

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Winner House, 6 Burnett Rd, Sutton Coldfield,  Staffordshire, B74 3EJ

0121 353 1661

info@winnerrecruitment.co.uk

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